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Maintenance Form

Maintenance Responsibilities

Please kindly note maintenance requests will be managed depending on urgency and will be scheduled in accordance with the nature of the problem. Emergencies will take priority; however minor problems, which are Seasons responsibility will also be handled without excessive delay.

Below is a simple guide regarding who is responsible when it comes to apartment maintenance. If you are unsure, please submit this online form and our friendly staff will be in contact to assist. Our Seasons Home Care business may also be able to assist with items such as changing lightbulbs, cleaning, and gardening. Please reach out to your Community Manager, who will be able to provide further information on the range of care and support services available through Seasons Home Care.  

Seasons Responsibility

  • Storm damage  
  • Routine repairs
  • Smoke alarms
  • Electrical line repairs
  • Water and plumbing repairs (not blocked drains)
  • Blocked drainpipe due to fair wear and tear (e.g. tree roots)
  • Repairs to building doors, windows, ceiling, and roofing (unless the damage was inflicted by the tenant)
  • Mould (result of problems with property e.g. leaking roof)

Residents Responsibility

  • Changing lightbulbs
  • External lock boxes for keys (to be pre-approved by Seasons)
  • General apartment cleaning
  • Telephone handset (if applicable)
  • Appliance repairs and issues
  • TV antenna, satellite dishes and internet  
  • Blocked drainpipe due to tenants’ issues (e.g. pot plants debris)
  • Gardening and lawn maintenance
  • Mould (caused by tenant e.g. allowing steam to build up in a bathroom without proper ventilation and/or regular cleaning).

5/205 Leitchs Road
Brendale QLD 4550

PO Box 6028
Brendale QLD 4500
ABN: 58 108 866 904

30 Baldwin Street
Golden Beach QLD 4551
(07) 5437 4900

44/46 Melrose Ave
Bellara QLD 4507
(07) 3410 4300

1321 Anzac Ave
Kallangur QLD 4503
(07) 3285 9500

15 Argyle Street
Redbank Plains QLD 4301
(07) 3814 8700

44 Grange Road
Eastern Heights
(07) 3202 2130